Alfred Loo
Alfred Loo |
|
Education
Singapore Polytechnic, Dip
Electronics and Comm
University of Queensland, BE in Electrical and Computer
Professional Experience
|
Genesis Networks |
| - Manage
a team of 7to provide IT infrastructure services to a large local company.
Comprises 6 countries and 28 local offices. - Activities include 24x7 helpdesk, user support, network management, server maintenance, asset management and procurement. - Performance measurement is by Service Level. |
| Implementation of HEAT call logging software. This is integrated with network monitoring software and Microsoft MOM 2005 |
| Chass
Computer Consultants Project Manager |
| - Manage
a team of 6 engineers to do project deployment. - Management of scope of work. - Contract negotiations. - Ensure successful project closure on time, cost and customer satisfaction. - Ensure fulfillment of engineer's balanced scorecard. |
| - Domain
and Exchange migration from NT, 2000 to 2003 for several large corporate
customers. - Office moving of customers. - Document and implement service level in the project management process. - Develop templates for use in project management. |
| Infotel
Technologies IT Manager |
| Delphi
Automotive Systems Staff Information Manager |
| Advanced
Micro Devices Test Engineering Assistant |
|
|
| Skills
Windows systems, Microsoft Exchange 5.5, 2000, 2003 Lotus Notes 4.6 & 5, KiXtart login script, IIS, Network Load Balancing, Trend Micro Anti-virus, Apache web server, Linux Administration, Network management, WhatsUp Professional, DNS, Microsoft ISA administration, VPN administration, FrontRange Heat system, IT Service Operations. |
Certification
MCSE NT, CCNA 2.0, CLS, MCSE 2003
Messaging Specialist (in progress)
IT Foundation Certificate (in progress)
Experience
4 years of Electronics Engineering
over 10 years of IT Management
A more detailed resume is available on request.
Updated 30 Oct 06, Contact
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