{"id":3951,"date":"2017-03-04T21:54:37","date_gmt":"2017-03-04T13:54:37","guid":{"rendered":"http:\/\/www.alfredivy.per.sg\/blogger\/?p=3951"},"modified":"2017-03-04T21:54:37","modified_gmt":"2017-03-04T13:54:37","slug":"kpi","status":"publish","type":"post","link":"https:\/\/www.alfredivy.sg\/blogger\/2017\/03\/kpi\/","title":{"rendered":"KPI"},"content":{"rendered":"<p>Key Performance Index (or KPI) for performance appraisal.<\/p>\n<p>It is the season for appraisal and potentially affecting your bonus. I said potentially as there is anecdotal evidence that those two are inversely proportional to each other.<\/p>\n<p>After a sad episode of trying to reach a resource and only to have all calls, text and chat messages go unanswered. That left me to wonder what would happen if there is a KPI on the speed of response to an email or WhatsApp. Decisions to be made need information. Scheduling tasks need availability information. After all, a business is not a business if it&#8217;s internal processes aren&#8217;t running smoothly like the gears in a clock. \u00a0Sure hot desking or work from home doesn&#8217;t mean that you can duck a message from work.<\/p>\n<p>Now the only issue here is measurement. How in the world are you going measure this?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Key Performance Index (or KPI) for performance appraisal. It is the season for appraisal and potentially affecting your bonus. I said potentially as there is anecdotal evidence that those two are inversely proportional to each other. After a sad episode&hellip; <\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[23],"tags":[],"class_list":["post-3951","post","type-post","status-publish","format-standard","hentry","category-work"],"_links":{"self":[{"href":"https:\/\/www.alfredivy.sg\/blogger\/wp-json\/wp\/v2\/posts\/3951","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.alfredivy.sg\/blogger\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.alfredivy.sg\/blogger\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.alfredivy.sg\/blogger\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.alfredivy.sg\/blogger\/wp-json\/wp\/v2\/comments?post=3951"}],"version-history":[{"count":1,"href":"https:\/\/www.alfredivy.sg\/blogger\/wp-json\/wp\/v2\/posts\/3951\/revisions"}],"predecessor-version":[{"id":3952,"href":"https:\/\/www.alfredivy.sg\/blogger\/wp-json\/wp\/v2\/posts\/3951\/revisions\/3952"}],"wp:attachment":[{"href":"https:\/\/www.alfredivy.sg\/blogger\/wp-json\/wp\/v2\/media?parent=3951"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.alfredivy.sg\/blogger\/wp-json\/wp\/v2\/categories?post=3951"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.alfredivy.sg\/blogger\/wp-json\/wp\/v2\/tags?post=3951"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}