Communication is the most important skill for a project manager. We use it to get requirements from customers, ensuring there are no gaps, and we use it for follow-ups and problem resolutions. This post is not about the importance of communication but rather about me.<\/p>\n\n\n\n
I thought I was a so-so communicator. Recently, I have had a few run-ins that revealed how bad I am.<\/p>\n\n\n\n
During calls or in meetings, I was slow to jump in to clarify or contribute.<\/p>\n\n\n\n
When I wrote the minutes of meeting, action items were listed but it wasn’t really clearly listed out.<\/p>\n\n\n\n
In other communications, I often missed out on setting a target completion date.<\/p>\n\n\n\n
The fun part was trying to talk to the customer’s PIC, who seemed to take offence at anything.<\/p>\n\n\n\n
It was eye-opening and humbling at the same time.<\/p>\n\n\n\n
<\/p>\n","protected":false},"excerpt":{"rendered":"
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